About this opportunity:

GoEngineer is looking for a new Accounts Receivable Specialist to be part of our fast-moving receivables team.

We are looking for someone who has a blend of professional communication skills, possesses problem-solving prowess, and is exceptionally organized.

In this role, someone who has confidence and comfort with daily outreach to receive payments, both over the phone and via email, is required. Additionally, excellent time management and follow-up skills are important to this role. You will work with a collaborative, down-to-earth team, and we value open communication.

This role has a steady flow of day-to-day predictability, but there are always new challenges and unpredictable conversations that arise, so someone who can ebb and flow between routine and variability would shine.

Your key contributions in this role will be:

• Reach out to customers (businesses and individuals alike) to collect on past-due balances.
• Handle incoming calls, emails, and customer requests (W9s, tax forms, new customer setup, etc.)
• Stay on top of follow-ups and make sure invoicing goes out accurately and on time.
• Keep our systems and information accurate and organized by verifying customer data and entering journal entries as needed.
• Use your judgment and empathy to navigate a range of customer situations while navigating the receipt of payments due.

• You are skilled at navigating tough conversations, able to handle them with clarity, kindness, professionalism, and confidence.
• You know how to keep things moving and organized, even when priorities shift quickly.
• You are curious, adaptable, and comfortable with change, whether it’s a new tool, a new policy, or a new team project.
• You can self-motivate when the day-to-day is more routine and heavier on the details.
• You enjoy working with a collaborative team, able to support others as they need, seek to add to the team culture, and value open communication and feedback.

• 1+ year(s) of accounting, bookkeeping, collections experience, or similar.
• Strong attention to detail and time management skills.
• Comfortable juggling multiple systems and tasks.
• Microsoft Office know-how (especially Excel and Outlook).
• NetSuite experience is a plus, but not required.
• Associate Degree in Accounting or equivalent professional experience preferred, but not required.

Hours & Competitive Compensation Includes:

This full-time role, Monday - Friday, 8am - 5pm.

We are open to candidates based out of our Cincinnati, OH or Salt Lake City, UT office. 

We offer a hybrid schedule (2 days in-office per week) for those who prefer some flexibility.

Pay is starting at $22/hr, and based on experience. We offer the below outlined benefits.

More about what GoEngineer offers:

GoEngineer is a provider of the most compelling design platforms in
the industry, deploying engineering software and 3D Printing technology
to make the design process innovative, efficient, and intelligent.

At GoEngineer, we understand that our value comes from our employees, and we celebrate and respect their unique experiences. We are working to build a culture where both our employees and customers are centered in the work we do, and employees feel welcomed as they are from the first day.

Generous Benefits Include:

• Participation in GoEngineer's unlimited PTO program from day one of employment.
• 401(k) Plan that includes up to a 6% company match, 100% vested day one.
• Choice of Traditional PPO or High Deductible Medical plans, and corresponding FSA or HSA accounts.
• Generous HSA Contribution with participation in the High Deductible Health Plan.
• Employer paid Life Insurance policy; optional Supplemental Life available.
• Employer paid Short-Term and Long-Term Disability Benefits.
• Dental, Vision, and other Ancillary benefits.